Frequently Asked Questions

Your questions about Alternative Health services, answered. Helping Australians to access clinically appropriate, affordable Alternative Health.

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FAQs

What conditions can Medori Clinics assist with?

Medori Clinics offer Alternative Health services that may be able to treat a wide variety of conditions. These can include chronic pain, mental health conditions, mood disorders, sleep conditions, change of life including menopause or other hormonal conditions, and more.

Only a healthcare professional can provide you with personalised healthcare guidance. To find out whether Medori Clinics can provide you with affordable, accessible Alternative Health services that are suitable for you, fill out the Pre-Screening Questionnaire today to be referred to one of our clinicians.

Suitability is assessed by your doctor, and treatment is not guaranteed.

Who are your doctors?

Medori Clinics only works with Australian-based, AHPRA registered clinicians who are Authorised Prescribers, and specialists in Alternative Health services. Our clinicians support a variety of patients, and have all relevant TGA and other authorisations to provide Alternative Health services.

Does Medori Clinics provide ongoing support?

Medori Clinics provides ongoing support through follow-up appointments at a reduced rate, after your initial Doctor’s Consultation. Medori Clinics believes in providing Alternative Health services that are accessible, so we’ve ensured that our support team is available by phone Monday to Friday, 9am – 5pm, and in the app 24/7.

How do I access my medication?

Once your doctor has assessed your unique medical conditions, personal medical history, and has a clear picture of your current health, they will complete and issue any necessary medication prescriptions.

These medications will then be posted to your home address via secure, registered post.

How much does Medori Clinics charge for appointments and treatments?

Medori Clinics is committed to providing affordable Alternative Health services. After completing the Pre-Screening Questionnaire, patients who are eligible can book a 20-minute Initial Consultation telehealth appointment, priced at $110, where your Medori Clinics Authorised Prescriber GP will provide you with bespoke guidance regarding your personal medical history and conditions.

After this period, any ongoing appointments will attract a reduced fee of just $49, for a 15-minute telehealth appointment at a time to suit your schedule. Medori Clinics appointments have no hidden fees.

Payment is required prior to your appointment, and once your appointment has been confirmed.

Alternative Health services and therapies are not currently subsidised by the Commonwealth Government’s Pharmaceutical Benefits Scheme (PBS), and patients are required to pay for any prescriptions and treatments as recommended by your doctor. The costs of these treatments will be dependent upon the specific product and dosage prescribed.

How do I contact Medori Clinics?

To find out if you are eligible for an Initial Consultation, please fill out the Pre-Screening Questionnaire.

For all other queries, please email hello@medoriclinics.com.au.

Does Medori Clinics support patients outside of Metro Areas and Capital Cities?

Medori Clinics provides support to patients regardless of your location, as long as you are over 18 and residing in Australia, and have reliable access to the internet.

Why do you say ‘Alternative Health’ instead of naming the medications you specialise in?

Australia has strong regulations around the way health practitioners and providers can talk about health services and health products. This is to ensure health providers do not make wide-sweeping or generalised claims about the efficacy of medications, as not all medications are suitable for everyone.

Only your doctor can recommend a medication for you. Medori Clinics adheres to all regulations set out by the Australian Therapeutic Goods Administration (TGA) for Alternative Health services. You can read more about them on the TGA website.

Got more? Contact us or email hello@medoriclinics.com.au.

How do I begin my journey with Medori Clinics?

Start by completing a brief pre-screening to determine if our services align with your health needs. This is the first step in accessing alternative care online.

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